Cosmos Connect turns your existing WhatsApp number into a proper working setup — bookings, broadcasts, shared inbox, and automations. Every message routed, logged, and delivered on the official WhatsApp Business Platform.
A real restaurant flow, playing out end to end — customer chats on the left, your dashboard reacts on the right. No edits, no cuts.
| No. | Property | Value | Remark |
|---|---|---|---|
| 01 | Conversations included / month | 1k–15k | By plan. Overage @ ₹1.50 per conversation + GST |
| 02 | Industry booking presets | 4 | Restaurant, clinic, salon, weekend pop-up |
| 03 | Message templates | Unlimited | Meta-approved · rejection reason returned in plain words |
| 04 | Contact storage (Pro) | Unlimited | Tags, attributes, segments — exportable as CSV |
| 05 | Chat history retention (Pro) | Unlimited | 90 days on Basic · 1 year on Standard |
| 06 | Support response time (Pro) | < 1 h | Phone + WhatsApp priority · SLA on Pro only |
Figures hold for the current revision. See pricing sheet for the per-plan breakdown.
Every conversation lands in one WhatsApp-style inbox — photos, videos, documents, voice notes and reactions. Assign chats, leave internal notes, take over from the bot — and answer from the agent phone app with push alerts. No more messages lost on one person's phone.
Four ready presets: restaurant tables, OPD appointments, salon services, weekend pop-ups. WhatsApp Forms with live free slots, multi-step flows, waitlist and auto-reminders — all inside chat. AI Assist covers the night shift on Pro.
Send Meta-approved templates to segmented lists. Delivery, read, reply — tracked per broadcast. Exportable as CSV. Nothing is inferred after the fact.
Not a single-trick bot. Cosmos Connect is a full toolkit behind one WhatsApp number — each piece solving a real gap in how small businesses run on chat.
Keyword replies that answer instantly, any hour, in your customer's language.
Solves → after-hours & repeat FAQs eating staff time Explore Bot builder →Visual multi-step flows, 12 node types, real branching — capture a lead or take an order, no code.
Solves → drop-offs when a chat needs more than one reply Explore Flow builder →Meta-approved templates to opted-in lists — delivered, read and failed tracked per number.
Solves → reaching customers without spam or bans Explore Broadcasts →AI template generator, buttons, header images and live preview in 11 languages.
Solves → slow, rejected template submissions Explore Templates →WhatsApp-style inbox for the whole team — media, voice notes, internal notes, assignment, bot takeover.
Solves → messages lost on one person's phone Explore Shared inbox →Four presets — tables, OPD, salon, pop-ups — with waitlist and auto-reminders inside chat.
Solves → empty slots and no-shows Explore Bookings →Delivery, read and reply rates per broadcast and flow — exportable, nothing guessed.
Solves → guessing whether WhatsApp actually works Explore Analytics →Google Sheets live sync and WooCommerce; webhooks and Public API on Pro.
Solves → copy-paste between WhatsApp and your tools Explore Integrations →Forms that open inside the chat — leads, live appointment booking, orders, NPS surveys.
Solves → customers dropping off mid-enquiry Explore WhatsApp Forms →24×7 replies from your own business knowledge, plus reply suggestions, chat summary and mood.
Solves → late-night enquiries going cold Explore AI Assist →Team inbox on Android & iPhone — install from a QR code, push alerts for your chats.
Solves → customers waiting while staff are away Explore Agent phone app →Order, payment, shipping and abandoned-cart messages from your own number.
Solves → “where is my order?” calls and lost carts Explore Shopify →Connect your store once. Every order event becomes an official WhatsApp message from your own number — order placed, paid, shipped, refunded, abandoned. Customers can even text “track #1234” and get live status back. No plugins bolted on top of a bot; a real, verified connector.
| Event | Fires when | Message type |
|---|---|---|
| Order placed | Order is created — number, items, total | Utility |
| Payment received | Order marked paid | Utility |
| Order shipped | Fulfilled — with the live tracking link | Utility |
| Order cancelled | Order is cancelled | Utility |
| Refund issued | A refund is processed | Utility |
| Abandoned cart | Checkout started, no order after a set delay — recovery link (respects opt-out) | Marketing |
| Track order | Customer texts “track #1234” — live status via Shopify Admin API | On-demand |
If your customers already message you on WhatsApp, you belong here. We've shipped ready-to-use presets for the sectors we've worked with — sensible defaults, edit anything.
Plenty of tools can send a WhatsApp message. Very few turn your number into a system your whole team can run — on Meta's official rails, priced for an Indian business, without a developer in the room.
Built on the official WhatsApp Business Platform (Cloud API). Your number, your green tick and your history stay exactly as they are — no grey-market mod, no risk of a ban, fully within Meta's policy.
Shared inbox, booking engine, broadcasts, no-code flows, analytics, WhatsApp Forms, an agent phone app and AI Assist on Pro — all behind a single login. You stop stitching three half-tools together and paying for each.
Plans in rupees from ₹1,999/month. Templates in Hindi, English and 9 more languages. Four sector presets out of the box. Support on the same WhatsApp your customers use — not a ticket that answers next week.
Opt-in and opt-out handled for you, a full audit log of who did what, a human-handoff queue so nothing gets stuck on a bot, CSV export any time, and clean 30-day deletion if you leave. Compliance isn't an add-on.
The visual Flow Builder ships with 12 node types and conditional branching — capture a lead, take an order, route by answer, hand off to a human. Serious multi-step logic, still no code.
Built and operated by Graphicosmos, a Gurugram agency that runs this platform live for its own clients. When you message support, a person who actually uses the product answers.
| Capability | WhatsApp Business appFree · runs on one phone | Cosmos ConnectOfficial platform · cloud |
|---|---|---|
| Team & routing | ||
| Several agents on one number | No | Yes |
| Assign chats, roles, take over from the bot | No | Yes |
| Full searchable history + audit log | Limited | Yes |
| Each agent on their own phone, with push alerts | No | Phone app |
| Growth | ||
| Broadcasts to segmented lists | Capped, no tracking | Yes, tracked |
| Booking & appointment automation | No | 4 presets |
| Multi-step no-code flows | No | 12 node types |
| Delivery / read / reply analytics | No | Yes |
| Forms inside the chat (leads, bookings, surveys) | No | WhatsApp Forms |
| 24×7 AI replies from your own knowledge | No | AI Assist (Pro) |
| Live sync to Google Sheets | No | Yes |
| Trust & scale | ||
| Official Cloud API, not phone-bound | No | Yes |
| Opt-in / opt-out compliance built in | Manual | Automatic |
| Your existing number stays yours | Yes | Yes |
The WhatsApp Business app is great for a solo owner on one phone. Cosmos Connect is what you move to when a team, a queue, and a paper trail start to matter.
Prices exclude 18% GST. Every plan includes 1 WhatsApp number and the agent phone app. Compare all features →
+ 18% GST · 1 seat
+ 18% GST · up to 3 seats
+ 18% GST · up to 5 seats
"The message your customer sends on WhatsApp shouldn't die in one person's phone. It should be seen, routed, answered, and remembered — like every other channel your business runs."
A WhatsApp Business platform for Indian businesses. Your team shares one WhatsApp number in a WhatsApp-style inbox (on the web and on their phones), with bookings, broadcasts, bot replies, WhatsApp Forms and AI Assist — all on Meta's official WhatsApp Business Platform.
Yes. Meta's Embedded Signup connects your existing number in about a minute. Every plan includes 1 WhatsApp Business number.
Short forms that open right inside the customer's WhatsApp chat — lead capture, appointment booking with live free slots, orders, feedback, NPS surveys and more. Answers go straight to your leads and can sync to Google Sheets. Available on Standard and Pro.
On the Pro plan, AI Assist replies to customers 24×7 — when your team is away or always on, your choice — using only your own business knowledge. Complaints, refunds and anything it doesn't know go to your team. It also gives agents reply suggestions, chat summaries and the customer's mood.
Yes, on every plan. Your team installs the agent phone app on Android or iPhone by scanning a QR code — no app store — and gets push alerts for new and assigned chats.
Basic ₹1,999/mo, Standard ₹3,999/mo and Pro ₹8,999/mo, plus 18% GST, with a GST invoice for every payment. Standard has a 14-day free trial. Meta's own WhatsApp message charges are billed by Meta directly — we add no markup.
Sign up, use Meta's Embedded Signup to link your existing WhatsApp Business number in under a minute, pick an industry preset, invite your team. Fourteen days free. No card. No integration headaches.