Every plan includes the full booking engine and unlimited bot rules. What changes is team size, conversation volume, automation depth, and support level. No hidden add-ons for features that should just work.
For solo owners running the whole show themselves.
Per month · 1 seat
For growing teams that need a shared inbox, flows, and broadcasts.
Per month · up to 3 seats
For established businesses with heavier volume and multiple locations.
Per month · up to 5 seats
Need more? Talk to us about Enterprise — custom conversation volumes, dedicated SLA, on-premise deployment, dedicated success manager.
Most WhatsApp platforms in India show a low base price, then charge separately for chatbot flows, AI, and every team member. Here's how our Standard plan (₹3,999) compares to the closest equivalent elsewhere.
Elsewhere pricing based on publicly listed pricing of a leading Indian competitor, August 2026. WhatsApp per-conversation charges (paid to Meta directly) are the same across all providers and not included.
| What you need | Elsewhere | Cosmos Standard |
|---|---|---|
| Base plan | ₹3,200/mo | ₹3,999/mo |
| Chatbot flows | + ₹2,500/mo | Included |
| 3 team members | + ₹2,250/mo | Included |
| Booking engine | Not available | Included |
| Actual monthly cost | ₹7,950 | ₹3,999 |
| Feature | Basic₹1,999 | Standard₹3,999 | Pro₹8,999 |
|---|---|---|---|
| Core | |||
| Team members included | 1 | 3 | 5 |
| Extra team member | — | ₹499/seat | ₹399/seat |
| WhatsApp Business numbers | 1 | 1 | 3 |
| Conversations / month | 1,000 | 5,000 | 15,000 |
| Contact storage | 2,500 | 25,000 | Unlimited |
| Chat history retention | 90 days | 1 year | Unlimited |
| Team inbox | |||
| Personal inbox | ✓ | ✓ | ✓ |
| Shared team inbox | — | ✓ | ✓ |
| Agent assignments | — | ✓ | ✓ |
| Shift handoff | — | ✓ | ✓ |
| Internal notes | — | ✓ | ✓ |
| Automation | |||
| Bot rules (keyword-triggered) | Unlimited | Unlimited | Unlimited |
| Bot flows (multi-step) | — | ✓ | ✓ |
| AI auto-reply (Claude) | — | — | ✓ Included |
| Emergency kill switch | ✓ | ✓ | ✓ |
| Bookings | |||
| Industry presets | 1 | All 4 | All 4 |
| Waitlist management | — | ✓ | ✓ |
| Auto-reminders | ✓ | ✓ | ✓ |
| Multi-location support | — | — | ✓ |
| Broadcasts | |||
| Template designer | — | ✓ | ✓ |
| Segment targeting | — | ✓ | ✓ |
| Custom tags & attributes | — | ✓ | ✓ |
| Delivery + read analytics | — | ✓ | ✓ |
| Analytics & integrations | |||
| 7-day charts | ✓ | ✓ | ✓ |
| 30-day charts | — | ✓ | ✓ |
| Custom date ranges | — | — | ✓ |
| CSV data export | — | ✓ | ✓ |
| Webhook integrations | — | — | ✓ |
| API access | — | — | ✓ |
| Support | |||
| Support channel | Priority WhatsApp | Phone + WhatsApp | |
| Response time | < 24 h | < 4 h | < 1 h |
| Onboarding | Self-serve | Video walkthrough | Dedicated 1-h call |
| Quarterly business review | — | — | ✓ |
| Uptime SLA | — | — | 99.5% |
Meta charges a small per-conversation fee for messages sent through the WhatsApp Business Platform. This is billed directly by Meta to your account, not through us — we don't take a cut. Current India rates: from ₹0.27 for a service conversation to ₹2.75 for marketing. See Meta's pricing page for the latest.
Yes — 14 days on the Standard plan, no credit card needed. Switch to Basic, stay on Standard, or upgrade to Pro at the end of the trial.
A conversation is a 24-hour messaging window between your business and a customer, matching Meta's own definition. Multiple back-and-forth messages within that 24-hour window count as one conversation. A customer messaging again after 24 hours starts a new one.
We won't cut you off mid-month. Extra conversations are billed at ₹1.50 each and added to your next invoice. If you consistently exceed your plan, we'll suggest an upgrade — it's almost always cheaper.
Standard includes 3 team members; each additional seat is ₹499/mo. Pro includes 5 team members; each additional seat is ₹399/mo (per-seat pricing gets cheaper as you scale). Add or remove seats any time from your Billing settings — pro-rated on your next invoice.
Yes — that's the whole point. Meta's Embedded Signup connects your existing number to the official WhatsApp Business Platform in about a minute. You keep your number, your contacts, and your chat history.
No. WhatsApp conversation charges are billed by Meta directly to your account. We only bill for the Cosmos Connect subscription and (if you exceed your plan) overage conversations at ₹1.50 each. Everything is transparent — you always see what you're paying Meta versus what you're paying us.
Yes, one click from your Billing settings. You keep access until the end of your billing period. No refunds for partial months, but no lock-in either.
Yes. All data is stored on servers in India, encrypted at rest, and never shared or sold. See our Privacy policy for details.
Yes — 15% off if you pay for the year upfront. Get in touch and we'll set it up.
Yes — no separate add-on charge, no per-message AI fee. We absorb the AI model costs within the Pro subscription. Fair-use policy applies (a few thousand AI-generated replies per month is well within limits; if you plan on tens of thousands, let us talk).
That's an Enterprise conversation. Custom SLA, dedicated onboarding, API access with higher rate limits, higher message quotas, on-premise hosting — all possible. Reach out and we'll put together a proposal.
Start on the 14-day free trial of Standard — no card needed. Switch or cancel any time before it converts.
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