Step 01 · Onboarding

Sign up

Enter your email and pick a password on app.cosmosconnect.io. Your 14-day free trial starts on the Standard plan the moment you land. No credit card. No sales call. If you cancel before day 14, you owe nothing.

≈ 30 seconds No card Standard trial

Fig. 11.1 · Sign-up form

EMAIL

owner@yourbusiness.in

PASSWORD

••••••••••

Start 14-day free trial

Step 02 · Connection

Connect your WhatsApp number

Click "Connect WhatsApp" — Meta's Embedded Signup opens in a secure popup. Verify your Facebook Business Manager, pick your WhatsApp Business Account, and confirm the number. Your existing number, your existing contacts, your existing chat history — nothing moves, nothing resets. You stay in control the entire time; we never touch your Meta credentials.

≈ 60 seconds Meta Embedded Signup Existing number Official platform

Fig. 11.2 · Handshake sequence

01 Cosmos → Meta OAuth request

02 You verify with Facebook Business

03 Select WABA + number

04 Token returned, number live

Handshake completes in ≈ 60 s

Step 03 · Configuration

Pick an industry preset

Choose one of four presets — restaurant, clinic, salon, or weekend pop-up — and get sensible defaults for hours, capacity, slot lengths, cutoff windows, and reminder timing. Nothing is locked; edit any field, or start blank if none of the four fit. You can also invite your team here, or skip and do it later.

≈ 30 seconds 4 presets Fully editable Blank start possible

Fig. 11.3 · Preset selector

Restaurant

Tables · pre-order · reminders

Clinic

OPD · follow-ups · Rx

Salon

Services · stylists · renewals

Pop-up

Weekend batches · waitlist

Or start blank

Step 04 · Go live

Start replying

That's it. Your inbox is live, bot rules are active, bookings are open. Every WhatsApp message coming to your number is now routed, logged, and (where you've set rules) auto-answered. Walk through your dashboard, send yourself a test message, and watch it flow. Your customers see no change — they message the same number they always did. Then scan the QR code to put the agent phone app on your team's phones, so nobody misses a chat away from the desk.

Inbox live Bots active Phone app via QR Zero customer disruption

Fig. 11.4 · System live Operational

Inbox

Live

Bots

Active

Bookings

Open

Number

Yours

Sheet 11.5 · Common concerns

Questions before you start

Will my customers know anything changed?

No. Your WhatsApp number stays exactly the same. Existing conversations, chat history, and contacts are untouched. From the customer's phone, nothing changes — same green tick, same number, same profile. What changes is what happens on your side.

Do I need to be technical?

No. Everything is a form or a button. If you can use WhatsApp Web and fill out an online form, you can set this up. If you get stuck, our WhatsApp support (+91 97974 30151) is one message away.

What if I don't have a Facebook Business Manager?

Meta's Embedded Signup will help you create one during Step 02 — it takes a few extra clicks. If you already have a Facebook Page for your business, the Business Manager gets set up in the background.

What if my WhatsApp number is currently on the WhatsApp Business app?

You'll need to migrate from the Business App to the WhatsApp Business Platform. Meta's Embedded Signup handles this — one step in the flow will confirm the migration. Your chat history in the app remains on the phone; new conversations from that point onward flow through Cosmos Connect.

What if I want to cancel?

One click from your Billing settings. You keep access until the end of your billing period. Your data can be exported as CSV, and everything is deleted 30 days after cancellation. No lock-in.

Clearance

Ready when you are

Fourteen days on the house. Cancel with one click if it doesn't fit.

Start free trial Talk to us first